Guides on WhatsApp Business and the WhatsApp Business API: templates, broadcasts, pricing, automation and selling in chat.
22 articles found
WhatsApp Business
Interactive messages let customers tap an option instead of typing. Learn the button and list types on the WhatsApp Business API, their character limits, when you must use a template, and ready-made flows for online stores, clinics and courses.
Antonio Kurniawan
8 min read
Tutorials
wa.me links and QR codes are the easiest way to turn website visitors, packaging readers and shop visitors into chats. Learn the correct format, pre-filled messages, the best placements and how to track where chats come from.
Antonio Kurniawan
7 min read
Marketing & Broadcast
Click-to-WhatsApp ads open a WhatsApp chat straight from Facebook or Instagram, with no form. Learn how to create them in Meta Ads Manager, how to structure ads that bring quality chats, and how to measure ads all the way to sales.
Antonio Kurniawan
8 min read
WhatsApp Business
WhatsApp templates are required when a business messages a customer first or replies after 24 hours. Learn the anatomy of a template, why templates get rejected, and 24 ready-to-use examples for online stores, clinics, courses and services.
Antonio Kurniawan
8 min read
AI & Automation
A WhatsApp AI chatbot reads customer questions in everyday language, finds answers in your business documents, runs tasks such as shipping quotes or bookings, and hands chats to an agent when needed. Here is how it works, the 2026 policy and how to build one.
Antonio Kurniawan
7 min read
Customer Service
Omnichannel chat brings conversations from WhatsApp, Instagram, Facebook Messenger, Telegram, email and website live chat into one inbox with connected customer profiles. Here is how it differs from multichannel, the must-have features, rollout steps and metrics.
Antonio Kurniawan
7 min read
Tutorials
Many shops still record WhatsApp orders in a notebook or spreadsheet and check transfers one by one. Learn a tidy order flow in chat, from asking about the need and sending a breakdown to sharing a payment link, confirming and shipping.
Antonio Kurniawan
8 min read
WhatsApp Business
A business WhatsApp number that is suddenly banned can stop sales overnight. Learn the most common causes, the difference between a temporary restriction and a ban, how to appeal, and the habits that keep a business number safe on both the app and the API.
Antonio Kurniawan
8 min read
WhatsApp Business
The number your customers already know does not have to change when you move to the WhatsApp Business API. Learn the requirements, the migration steps, what happens to your chat history, how to prepare your team and how to keep customers from noticing the move.
Antonio Kurniawan
7 min read
WhatsApp Business
A WhatsApp Business catalog lets customers browse products, prices and photos without leaving the chat. Learn how to create a catalog in the app, its limits, how to write descriptions that sell, and how to share it so it actually brings in orders.
Antonio Kurniawan
7 min read
WhatsApp, Instagram, Facebook, Telegram and webchat in one place, with AI agents that reply 24/7.
