When reps sell from personal phones, leads and history leave with them. Chatmo keeps every conversation on company numbers, distributes leads fairly and shows managers exactly what is happening.
Lead distribution today
Andika
12 leads · avg. reply 48s
Sari
11 leads · avg. reply 1m 05s
Yusuf
12 leads · avg. reply 2m 40s
Lead response time
-63%
A shared inbox with the controls sales leaders need.
Round-robin or least-assigned rules send each new lead to an available rep in seconds.
Auto-assign rule
New lead on Sales WA
Is a returning customer?
Yes: assign to previous rep
No: least-assigned rep in Team Sales
Reps chat from the shared inbox or mobile app, so history stays with the company when people move on.
Hendra Wijaya
WhatsApp · Online
Can you send me the quotation for 50 units?
Sure Pak Hendra, here is the quotation. Valid until Friday.
Compare response time, conversations handled and resolutions across your team.
Team this week
Leads handled
412
Avg. reply
1m 12s
-38%
Won
64
Schedule AI follow-ups so quiet leads get a nudge even when reps are busy.
Maya Sari
WhatsApp · Online
Hi Bu Maya, just checking in on the quotation we sent. Any questions I can help with?
Common questions from teams using Chatmo for Sales Team Management.
Still have questions? Talk to our team
Yes. Owners can restrict selected users to only see conversations assigned to them, while managers see everything.
Choose round-robin, least-assigned-first, a specific team or a specific agent per channel. Assignment happens instantly when a new conversation starts.
Yes. Reps can reply from the Chatmo mobile app with push notifications, so they do not need to use personal WhatsApp numbers.
Conversations stay in the shared inbox under the company account. Reassign them to another rep and the full history goes with them.
WhatsApp, Instagram, Facebook, Telegram and webchat in one place, with AI agents that reply 24/7.
