Shoppers want quick answers on size, stock and price. Chatmo lets your store team and AI agent reply instantly, reserve items and follow up with offers that bring them back.
Ayu Lestari
Instagram · Online
Is the linen shirt in size M available at Grand Indonesia?
Yes, 3 pieces left in size M at Grand Indonesia. I can hold one for you until 20:00 today.
Chat-assisted sales
+26%
Answer, sell and support from one place, across every store and channel.
The AI agent answers size, material and price questions from your catalog and shows the product.
Rina Kartika
WhatsApp · Online
Do you have this sneaker in white?
Urban Runner White
Sizes 38 to 44
Rp649.000
Yes! Here it is.
Create the order, send a payment link and arrange delivery right inside the chat.
Send birthday vouchers and new arrival alerts to the right customer segments.
New arrivals: Holiday edit
Sent8,200 members · bought in last 6 months
8.2k
Sent
7.0k
Read
1.9k
Clicks
412
Orders
Handle exchanges and warranty questions with tickets so every case is tracked.
After-sales tickets
Exchange size 41 to 42
Store GI · Dewi
Warranty: broken zipper
Service center
Refund request
Finance
Common questions from businesses in Retail.
Still have questions? Talk to our team
Yes. Each store can have its own team and number, or share a central number with chats routed to the store nearest the customer.
Yes. Create an order in the conversation and send a payment link. Payment status updates automatically when the customer pays.
Yes. Automatic Shipping Rates lets the AI agent or your team check courier prices to the customer address and add them to the order.
Yes. Instagram DMs and story replies arrive in the same inbox as WhatsApp, Messenger, TikTok and webchat.
WhatsApp, Instagram, Facebook, Telegram and webchat in one place, with AI agents that reply 24/7.
