Shoppers ask before they buy. Chatmo answers instantly, creates the order with shipping and payment in the chat, and follows up with those who did not finish checkout.
Sarah Wijaya
TikTok · Online
How much is shipping to Makassar for 2 jars?
J&T EZ: Rp38.000 (3 to 4 days). SiCepat BEST: Rp52.000 (2 days). Which courier do you prefer?
Revenue from chat orders
+34%
Everything a shopper needs to go from question to paid order, inside one conversation.
The AI agent recommends products, answers stock and size questions and closes the sale.
Dimas Pratama
Instagram · Online
Which one is better for oily skin?
Clear Matte Gel 50ml
Rp129.000
The Clear Matte Gel is best for oily skin. It is lightweight and oil-free.
Create the order, add live courier rates and send a payment link without leaving the chat.
Automatically follow up shoppers who did not pay, with a reminder and their order link.
Unpaid order follow-up
Order created
Not paid after 2 hours?
AI sends friendly reminder
Still unpaid after 24h: offer free shipping
Send purchase events from chat back to Meta Ads so campaigns optimize for real buyers.
Chat commerce this month
Chat orders
2,418
+34%
Recovered
386
ROAS
5.2x
Common questions from businesses in E-commerce.
Still have questions? Talk to our team
WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram and your website webchat all arrive in one shared inbox, so your team and AI agent can sell on all of them.
Yes. Automatic Shipping Rates checks courier prices to the customer address so the AI agent or your team can quote and add shipping to the order.
You send a payment link created from the order. Supported methods depend on your payment account, such as bank transfer, e-wallets and cards, and the order updates once paid.
Yes. CAPI Integration sends lead and purchase events from conversations back to Meta, so your ads can optimize for customers who actually buy.
WhatsApp, Instagram, Facebook, Telegram and webchat in one place, with AI agents that reply 24/7.
