Chatmo

Fewer phone calls, fuller schedules, happier patients

Patients book, reschedule and ask about doctor schedules over WhatsApp. Chatmo handles the routine requests instantly and keeps your front desk free for the patients in front of them.

  • Appointment booking
  • Visit reminders
  • Doctor schedule info
  • Post-visit follow-up
Healthcare team using Chatmo

Lina Marlina

WhatsApp · Online

OPEN

Is Dr. Anita available on Thursday?

Dr. Anita (Pediatrics) is available Thursday 16:00 to 19:00. The next open slot is 16:30. Shall I book it?

Book 16:30
AI Agent

No-shows after reminders

-37%

Built for patient communication

From the first question to post-visit follow-up, every patient conversation stays in one place.

Self-service booking

The AI agent checks your doctor schedule and books, reschedules or cancels appointments in the chat.

Book an appointment

Clinic

Pediatrics

Doctor

Dr. Anita Kusuma

Date & time

Thu, 17 Oct · 16:30
Confirm appointment

Automatic reminders

Send a reminder the day before each visit with a one-tap confirm or reschedule button.

Lina Marlina

WhatsApp · Online

OPEN

Reminder: your appointment with Dr. Anita is tomorrow at 16:30. Please arrive 15 minutes early.

Confirm
Reschedule
AI Agent

Confirm

Front desk inbox

Registration, billing and pharmacy share one inbox with clear ownership of every chat.

Front desk queue

  • Insurance claim question

    Billing · Rina

    Open
  • Prescription refill

    Pharmacy · Dewi

    Pending
  • Lab result pickup

    Registration · AI Agent

    Resolved

Care follow-up

Check in after a visit, collect feedback and invite patients back for control visits.

Patient follow-up this month

Follow-ups sent

1,920

Replied

74%

Rebooked

412

+18%

Frequently asked questions

Common questions from businesses in Healthcare.

Still have questions? Talk to our team

Can patients book appointments without calling?

Yes. The AI agent can read your doctor schedule, offer open slots and confirm the booking in WhatsApp. Your staff can see and adjust every booking from the inbox.

Does the AI give medical advice?

No. You decide what the AI may answer, typically schedules, services, prices and preparation instructions. Anything clinical is handed to your medical staff.

Can we remind patients before their visit?

Yes. Automatic reminders go out at the time you choose with confirm and reschedule buttons, which helps reduce no-shows.

Can multiple clinic branches use one account?

Yes. Connect each branch number to the same workspace and route chats to the right branch team, while management sees reports for all branches.

Run every customer conversation from one inbox

WhatsApp, Instagram, Facebook, Telegram and webchat in one place, with AI agents that reply 24/7.

WhatsApp Appointment Booking & Patient Chat for Clinics and Hospitals | ChatMo