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Tutorials

WhatsApp CRM: How to Manage Leads From the First Chat to the Close

A WhatsApp CRM records every contact, conversation, sales stage and follow-up, so leads never get lost in an agent's phone. Learn the components of a WhatsApp CRM, how to design a pipeline, how to set it up in ChatMo and which metrics to track.

Antonio Kurniawan

Antonio Kurniawan

7 min read

Tutorials

How to Create an Instagram Business Account and Connect It to a Facebook Page

A professional Instagram account unlocks features personal accounts lack: contact buttons, insights, ads and DM integration with business tools. Learn how to switch to a business account, choose between business and creator, build a convincing profile and connect it to a Facebook Page.

Antonio Kurniawan

Antonio Kurniawan

7 min read

Tutorials

How to Take Orders and Payments on WhatsApp Without Manual Bookkeeping

Many shops still record WhatsApp orders in a notebook or spreadsheet and check transfers one by one. Learn a tidy order flow in chat, from asking about the need and sending a breakdown to sharing a payment link, confirming and shipping.

Antonio Kurniawan

Antonio Kurniawan

8 min read

Run every customer conversation from one inbox

WhatsApp, Instagram, Facebook, Telegram and webchat in one place, with AI agents that reply 24/7.

Tutorials | ChatMo Blog