Every guide, tutorial and product update from the ChatMo blog, newest first.
53 articles found
Tutorials
Many shops still record WhatsApp orders in a notebook or spreadsheet and check transfers one by one. Learn a tidy order flow in chat, from asking about the need and sending a breakdown to sharing a payment link, confirming and shipping.
Antonio Kurniawan
8 min read
WhatsApp Business
A business WhatsApp number that is suddenly banned can stop sales overnight. Learn the most common causes, the difference between a temporary restriction and a ban, how to appeal, and the habits that keep a business number safe on both the app and the API.
Antonio Kurniawan
8 min read
WhatsApp Business
The number your customers already know does not have to change when you move to the WhatsApp Business API. Learn the requirements, the migration steps, what happens to your chat history, how to prepare your team and how to keep customers from noticing the move.
Antonio Kurniawan
7 min read
Customer Service
Telegram offers four different tools for business: Telegram Business accounts, channels, groups and bots. Learn what each one does, when to use it, its limits, and how to serve Telegram customers as a team without sharing one phone.
Antonio Kurniawan
8 min read
WhatsApp Business
A WhatsApp Business catalog lets customers browse products, prices and photos without leaving the chat. Learn how to create a catalog in the app, its limits, how to write descriptions that sell, and how to share it so it actually brings in orders.
Antonio Kurniawan
7 min read
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