Chatmo

Activate trials and keep customers renewing

Trial users who get help early convert more. Chatmo answers product questions in your app and on WhatsApp, triggers onboarding messages from your product and flags accounts that need attention.

  • Trial onboarding
  • In-app webchat support
  • Renewal reminders
  • Product usage alerts
SaaS team using Chatmo

Trial user · Nadia

Webchat · Online

OPEN

How do I connect my Google Calendar?

Go to Settings, then Integrations, and click Connect next to Google Calendar. Here is a 1-minute guide.

Open guide
AI Agent

Trial to paid conversion

+19%

Built for growth and customer success

Meet users in your app and on WhatsApp with messages triggered by what they actually do.

In-app support widget

Embed the webchat widget so users ask inside your product; the AI agent answers from your docs.

Aditya · Pro plan

Webchat · Online

OPEN

Can I add more seats mid-cycle?

Yes. Additional seats are prorated for the rest of your billing cycle. Want me to add 3 seats now?

AI Agent

Lifecycle messages from your product

Trigger onboarding, usage and renewal messages from your backend with the Open API.

Open API: send template
POST /v1/open-api/messages{  "to": "+62811xxxx902",  "template": "trial_day_3",  "params": ["Nadia", "2 of 5 steps"]}

Renewal reminders

Remind customers before renewal with their plan details and a payment link.

Annual renewal D-14

Sent

238 accounts renewing in Nov

Your Pro plan renews on 14 November. Lock in this year's price by renewing before 31 October.
Renew now

238

Sent

221

Read

164

Renewed

12

Churn risk

Customer health at a glance

Label accounts by plan and usage and route at-risk customers to success managers.

Accounts needing attention

  • Kopi Kenangan Group

    Usage dropped 40%

    At risk
  • Sejahtera Clinic

    Hit seat limit

    Upsell
  • Nusantara Edu

    Onboarding step 2 of 5

    Nudge

Frequently asked questions

Common questions from businesses in SaaS.

Still have questions? Talk to our team

Can we embed Chatmo inside our product?

Yes. Add the webchat widget to your app or website with a short script. Conversations arrive in the same inbox as WhatsApp and other channels.

Can messages be triggered by product events?

Yes. Your backend calls the Open API to send WhatsApp templates when users sign up, get stuck or approach renewal.

Can the AI agent answer from our documentation?

Yes. Upload your help center articles or documents as the AI knowledge base, and the agent answers with links to the right guide.

Can we sync conversations to our CRM?

Yes. Realtime Webhooks send message and conversation events to your CRM or data warehouse.

Run every customer conversation from one inbox

WhatsApp, Instagram, Facebook, Telegram and webchat in one place, with AI agents that reply 24/7.

Customer Onboarding & Support Chat for SaaS Companies | ChatMo