Chatmo

Courts, classes and memberships, booked in the chat

Members want to book a court or a class in seconds. Chatmo shows open slots, takes payment and reminds them before they play, while renewals and trial follow-ups run on autopilot.

  • Court and class booking
  • Membership renewals
  • Trial pass conversion
  • Community broadcasts
Gym & Padel team using Chatmo

Kevin Hartono

WhatsApp · Online

OPEN

Any padel court free tonight for 4 people?

Court 2 is free at 19:00 and 20:00 (Rp350.000 per hour). Which slot should I book?

19:00
20:00
AI Agent

Court utilization

+27%

Built for clubs and fitness studios

Booking, payments and member communication without a separate app.

Court and class booking

Members pick a court or class and pay in the chat; the slot is reserved instantly.

BK-3307Paid
1x Padel Court 2 · 19:00Rp350.000
2x Racket rentalRp60.000
TotalRp410.000

Membership renewals

Remind members before their plan expires and let them renew with a payment link.

Membership expires in 7 days

Sent

186 members

Hi Kevin, your Gold membership ends on 25 Oct. Renew for 12 months and get 1 month free.
Renew membership

186

Sent

172

Read

121

Renewed

14

Upgraded

Trial to member

Follow up every trial pass visitor with a sequence that turns them into members.

Trial pass follow-up

Trial pass used

Same day: thank-you + feedback

Day 2: AI offers membership promo

Joined? Tag as member

Community updates

Announce tournaments, new classes and schedule changes to the right member groups.

Upcoming broadcasts

  • Padel Americano Night

    Padel members · Fri 18:00

    Scheduled
  • New HIIT class

    Gym members

    Draft
  • Holiday hours

    All members

    Sent

Frequently asked questions

Common questions from businesses in Gym & Padel.

Still have questions? Talk to our team

Can members book and pay for courts in WhatsApp?

Yes. The AI agent shows open slots, creates the booking and sends a payment link. Once paid, the slot is confirmed automatically.

Can we automate membership renewals?

Yes. Members are segmented by expiry date and receive a renewal reminder with a payment link before their plan ends.

Can we send different updates to gym and padel members?

Yes. Label contacts by membership type or interest and send broadcasts to each segment separately.

Do members need to install an app?

No. Everything happens in WhatsApp or Instagram, which members already use every day.

Run every customer conversation from one inbox

WhatsApp, Instagram, Facebook, Telegram and webchat in one place, with AI agents that reply 24/7.

WhatsApp Booking & Membership Management for Gyms and Padel Clubs | ChatMo