Chatmo

Orders and reservations without the phone ringing

Customers want to order ahead, reserve a table or ask about catering on chat. Chatmo takes care of it with an AI agent that knows your menu, and your team steps in when needed.

  • Order and delivery on chat
  • Table reservations
  • Catering inquiries
  • Promo broadcasts
Food & Beverage team using Chatmo

Budi Santoso

WhatsApp · Online

OPEN

Table for 6 tonight at 19:30, please.

Booked! A table for 6 at 19:30 in the garden area under Budi. We will hold it until 19:45.

AI Agent

Reservations via chat

1.1k / month

Built for restaurants, cafes and catering

From the first "is it open?" to repeat orders, every conversation in one place.

Menu and ordering

The AI agent shares the menu, takes the order, adds delivery cost and sends a payment link.

ORD-1288Preparing
2x Nasi Goreng KampungRp76.000
2x Es Kopi Susu ArenRp50.000
DeliveryRp15.000
TotalRp141.000

Table reservations

Guests reserve in the chat and get a reminder before arriving.

Reserve a table

Guests

6 people

Date & time

Tonight · 19:30

Area

Garden
Confirm reservation

Catering inquiries

Collect event details automatically and pass qualified catering leads to your sales team.

Catering pipeline

  • Office lunch · 120 pax

    PT Mitra Logistik

    Quote sent
  • Wedding · 400 pax

    Bu Hana

    Tasting
  • Birthday · 40 pax

    Kevin

    Won

Bring regulars back

Send weekday promos and new menu launches to customers who ordered before.

Weekday lunch promo

Sent

2,960 past customers

Lunch deal Monday to Thursday: any rice bowl plus iced tea for Rp45.000. Order ahead to skip the queue!
Order now

2.9k

Sent

2.6k

Read

448

Orders

21jt

Revenue

Frequently asked questions

Common questions from businesses in Food & Beverage.

Still have questions? Talk to our team

Can the AI agent take food orders?

Yes. Upload your menu and prices, and the AI agent takes orders, confirms items and creates the order with a payment link. Your team can see and adjust every order.

Can we handle reservations for several outlets?

Yes. Each outlet can have its own team and schedule, and chats are routed to the right outlet.

Can we add delivery fees automatically?

Yes. Delivery fees can be added to the order, and Automatic Shipping Rates can quote courier costs for out-of-area deliveries.

How do we send promos to regular customers?

Every customer who orders is saved as a contact. Segment them by order history or outlet and send WhatsApp promo campaigns.

Run every customer conversation from one inbox

WhatsApp, Instagram, Facebook, Telegram and webchat in one place, with AI agents that reply 24/7.

WhatsApp Ordering & Reservations for Restaurants and Cafes | ChatMo