Your trade partners already order on WhatsApp. Chatmo turns those chats into structured orders, keeps sales reps accountable and makes promo launches reach every outlet in minutes.
Toko Berkah Jaya
WhatsApp · Online
Order 20 cartons Teh Melati 350ml and 10 cartons Kopi Susu.
Order received: 20 ctn Teh Melati and 10 ctn Kopi Susu, total Rp7.450.000. Delivery Thursday from DC Cikarang. Confirm?
Orders via WhatsApp
3.2k / month
From order taking to promo launches, keep every outlet conversation organized.
Turn reseller messages into orders with product, quantity and price, then track them to delivery.
Broadcast new promos and price lists to every outlet segment at once and measure the response.
October trade promo
Sent4,820 outlets · Jabodetabek
4.8k
Sent
4.1k
Read
1.2k
Replied
890
Orders
Route each outlet to its regional sales rep automatically based on contact labels.
Auto-assign by region
Jakarta Selatan outlets
Rep: Andika
Bekasi & Cikarang
Rep: Sari
Bogor & Depok
Rep: Yusuf
See which promos and regions drive orders, and which reps respond fastest.
Trade channel this month
Orders
3,204
+22%
Avg. order
Rp5.1jt
Reply time
2m
Common questions from businesses in FMCG.
Still have questions? Talk to our team
Yes. They order in WhatsApp, which they already use. The AI agent or your sales team confirms items and totals, and the order is recorded in Chatmo.
Yes. Label outlets by region or account and auto-assignment routes their chats to the right rep. Managers still see every conversation.
Use Broadcast Campaign with approved WhatsApp templates. Choose a segment, attach a catalog or image and track delivery, reads and replies.
Yes. Use Realtime Webhooks or the Open API to push order and message events to your ERP or distribution system.
WhatsApp, Instagram, Facebook, Telegram and webchat in one place, with AI agents that reply 24/7.
