Email coupons get ignored. Chatmo sends vouchers on WhatsApp where they are read within minutes, tracks redemption and reminds customers before the code expires.
Sarah Wijaya
WhatsApp · Online
Happy birthday Sarah! Here is your gift: 25% off your next order with code BDAY-SW25. Valid for 7 days.
Thank you! Using it today.
Voucher redemption rate
38%
From the first send to the final reminder, every voucher is tracked.
Send a unique code per customer using template variables, so every redemption is traceable.
Payday voucher
Sent5,400 active customers
5.4k
Sent
4.9k
Read
1.7k
Redeemed
612jt
Revenue
Mark redemptions from your POS or store via API and label customers automatically.
Voucher status
PAYDAY-RK50
Rina Kartika · Grand Indonesia
PAYDAY-DP50
Dimas Pratama
PAYDAY-AL50
Ayu Lestari · Online
Automatically remind customers with unused vouchers a few days before they expire.
Voucher reminder flow
Voucher sent
Not redeemed after 5 days?
Send reminder template
2 days left
Redeemed: tag as converted
Give new customers, VIPs and inactive customers different offers from the same campaign.
Redemption by segment
New customers
41%
VIP
57%
+12%
Win-back
19%
Common questions from teams using Chatmo for Coupon Marketing.
Still have questions? Talk to our team
Yes. Use a variable in your WhatsApp template and fill it from a contact field or your system through the Open API, so each customer receives their own code.
Your POS or online store can update the contact through the API when a code is redeemed, which labels the customer and stops further reminders.
Yes. A workflow checks for unused vouchers and sends a reminder template a few days before expiry.
You control the frequency and audience. Customers can opt out, and segments make sure each person only receives offers that are relevant to them.
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