Chatmo

Talk to customers on WhatsApp, right from the inbox

Accept and place WhatsApp voice calls in the browser, with the chat history beside you and an AI summary saved after every call.

Agus Salim

WhatsApp · Online

OPEN

Can we talk by phone? It is easier to explain.

Voice call · 04:32 · answered by Nadia

Thanks for the call, Pak Agus. As discussed, I have scheduled the technician for tomorrow at 10:00.

Agent

Voice and chat in one conversation

No separate phone system, no lost context.

Answer in the browser

Incoming WhatsApp calls ring in the dashboard for available agents.

Incoming call

  • Agus Salim

    WhatsApp voice · Sales WA

    Ringing

Call history

Every call is logged in the conversation with duration, direction and who answered.

Call history

  • Inbound · 04:32

    Answered by Nadia

    Completed
  • Outbound · 01:10

    By Andika

    Completed
  • Inbound

    Outside business hours

    Missed

Transcripts and AI summaries

Recordings are transcribed and summarized so the next agent knows what was agreed.

Call transcript

WhatsApp · Online

OPEN

The AC in the bedroom is not cold since yesterday.

I can send a technician tomorrow at 10:00. Is that okay?

Agent

Availability control

Agents set themselves available for calls so customers always reach someone ready.

Calls this week

Answered

318

Avg. length

3m 48s

Missed

4%

Run every customer conversation from one inbox

WhatsApp, Instagram, Facebook, Telegram and webchat in one place, with AI agents that reply 24/7.

WhatsApp Call - Voice Calls in Your Team Inbox | ChatMo