Chatmo

Create and track orders without leaving the chat

Your team or AI agent builds the order from the conversation, adds shipping, sends a payment link and keeps the customer updated until it is delivered.

ORD-2481Paid
2x Calm Barrier Serum 30mlRp378.000
1x Gift wrapRp10.000
CustomerTamara Putri
Shipping (JNE REG)Rp12.000
PaymentQRIS · paid 10:05
TotalRp400.000

Orders that live with the conversation

From cart to delivery, all linked to the customer.

Product catalog

Pick products and variants from your catalog with prices and stock.

Products

  • Calm Barrier Serum 30ml

    Stock 48

    Rp189.000
  • Clear Matte Gel 50ml

    Stock 120

    Rp129.000

Order from the chat panel

Create orders in the Orders tab next to the conversation.

ORD-9921Draft
2x Clear Matte Gel 50mlRp258.000
TotalRp258.000

Status updates to customers

Notify customers automatically when the order is paid, shipped or delivered.

Tamara Putri

WhatsApp · Online

OPEN

Your order ORD-2481 has shipped with JNE. Tracking: JNE0012345678

AI Agent

All orders in one list

Filter by status, channel or agent and export for your finance team.

Orders this month

Orders

1,842

Paid

91%

Revenue

Rp412jt

Run every customer conversation from one inbox

WhatsApp, Instagram, Facebook, Telegram and webchat in one place, with AI agents that reply 24/7.

Order Management in Chat - Create and Track Orders on WhatsApp | ChatMo